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Mozilla Marketing

New online advertising

This week we’re trying out some new online advertising — specifically, we’re going to see how a few different channels and messages appeal to a mainstream audience. The two messages we’re going to try out are focused on Firefox “security” and “customization” — two areas that are strong differentiators for Firefox compared with some other browsers. Below you can see both banners in their web form as well as their associated landing pages (note that the formatting of the flash files below is slightly off from what you’d see in the real world). My colleague, Mozilla Creative Director John Slater, has posted some additional insight about the creative concept.

There are a number of reasons that we’re doing this type of testing. We hope to answer questions like “Do people respond (i.e. download) to a ’security’ and ‘customization’ message?” “Are the network of sites we’ve chosen to run effective at driving downloads?” “Does having custom landing pages (that is, landing pages that match the message of the ad) increase the likelihood that someone will download Firefox?” Testing online is great because it’s directly measurable — we know which ads on which sites drove traffic, and ultimately downloads of Firefox. But beyond viewing this as simply a direct channel to acquire users, it also provides the added benefit of reinforcing the Firefox brand and the key attributes that Firefox stands for — in this case, educating users that they have a choice to use the safest and most customizable mainstream web browser in the world today. And that’s a message worth sharing.

 

 

 

 

 

 

 

 

 

 

Security Ad (click to see animation):

Online advertising - security

Security Landing Page:

security landing page

Customization Ad #1 (click to see animation)

Customization Landing Page

Customize landing page

Customization Ad #2 (click to see animation)

Discussion

27 comments for “New online advertising”

  1. I like these ads a lot. Just one comment: why does it have to be an old lady on the last one? What is the target audience? You’d think (as an amateur) that a hot young teen would make a bigger impact if we want to attract those users. And this type of commercial seems to not target senior citizens. Am I wrong?

    Posted by David Tenser | October 3, 2007, 8:58 pm
  2. The Firefox logos don’t have the Copyright symbol with them.

    The landing web pages look pretty inaccessible (ie. text in images, no heading, paragraph, subheading tags, etc.)

    Posted by Cameron | October 4, 2007, 5:40 am
  3. [...] The ads started running a few days ago…my esteemed colleague David Rolnitzky has a detailed breakdown of the thought process behind them on his new blog, so definitely check that [...]

    Posted by New Approaches to an Old Challenge | intothefuzz.com | October 4, 2007, 9:40 am
  4. David, these are fantastic. I really think you and Nobox have done a great job at describing some nuanced concepts (online security, the power of addons, the importance of personalization) in easy-to-relate-to fashion. I might encourage you to go further on the ideas of *why* personalization is important, and the idea that the user should control the browser which brings them the web, not the other way around, but I bet you’re already thinking of that.

    Regarding comments about accessibility and text in images: that’s important to address, but I think that creating a rich and conceptually strong landing site kind of trumps them. I’d rather we work towards ways of making these sites more accessible by making it easier to display these sorts of rich graphics and text without relying on images. In the meantime, maybe text with display:none which will get picked up by screen-readers?

    Posted by Mike Beltzner | October 4, 2007, 10:47 am
  5. I agree with David’s assessment about showing an elderly lady versus showing someone more youthful. I also think there is a lot going on in the ad with the pizza on the table.

    Posted by Marcia | October 4, 2007, 11:39 am
  6. [...] The ads started running a few days ago…my esteemed colleague David Rolnitzky has a detailed breakdown of the thought process behind them on his new blog, so definitely check that [...]

    Posted by New Approaches to an Old Challenge · Get Latest Mozilla Firefox Browsers | October 4, 2007, 12:45 pm
  7. [...] More details: Into the Fuzz and Giant Spatula. [...]

    Posted by Thieves, pizza and bling-bling in new Firefox ad campaign : Mozilla Links | October 4, 2007, 1:06 pm
  8. Huu cool theses ads really rocks!!!

    Posted by ponsfrilus | October 4, 2007, 1:07 pm
  9. These are fantastic ads – congratulations!

    Posted by Mathias | October 4, 2007, 1:48 pm
  10. Thanks for all the feedback. In terms of the comments above regarding the “old woman” ad — one of the objectives here was to get a user’s attention (not in an obtrusive way, but in a “wow, that’s interesting” or that “looks cool” kind of way). The idea with the old woman ad was to provide the viewer with something that was unexpected (the dental “bling”) to illustrate the idea that you can customize your browser however you want using Firefox — no matter how out of the ordinary it may seem.

    Posted by admin | October 4, 2007, 2:23 pm
  11. Congrats man! Can’t wait to see how these do.

    Posted by JT | October 4, 2007, 3:18 pm
  12. [...] Giant Spatula e Mozilla Links (No Ratings Yet)  Loading [...]

    Posted by Mozilla lança uma nova e divertida campanha : Led Nerd | October 4, 2007, 6:43 pm
  13. Wow, great ads! :D

    Posted by Dennis | October 4, 2007, 8:22 pm
  14. [...] these ads to make it into SpreadFirefox site so that it becomes even more popular.   Kudos to David from the Mozilla Marketing Team. You can find more details on the ads over here Tags:ad, campaign, [...]

    Posted by Thieves, Pizza and more in the new Firefox Ad Campaign | dailyApps | October 5, 2007, 5:12 pm
  15. [...] a décidé de lancer et tester une nouvelle campagne publicitaire au sujet de Firefox. Celle-ci est à propos de deux thèmes qui différencient d’emblée [...]

    Posted by Une nouvelle campagne de pub pour Firefox à l’essai | BeFox | October 5, 2007, 11:41 pm
  16. OMG! these are amazing! I cant wait to use them! how do i get these?

    Posted by Phoenix | October 24, 2007, 9:47 am
  17. [...] docs as a checklist of sorts whenever we launch a new campaign. For example, when we developed our latest round of Firefox banner ads a few weeks ago, we made sure they were themed around concepts from this document (security and [...]

    Posted by Mozilla & Firefox messaging · Get Latest Mozilla Firefox Browsers | October 24, 2007, 7:28 pm
  18. Thanks Phoenix — you can actually download the source files for these ads here:

    http://www.spreadfirefox.com/node/28636

    Enjoy!

    Posted by admin | October 25, 2007, 12:41 pm
  19. These animations are fantastics. Wonderful!

    Posted by Matheus Valença | November 4, 2007, 4:42 am
  20. Any chance of a plain animated image rather than an SWF, for people who like standards?

    Posted by Anonymous | November 9, 2007, 10:52 pm
  21. [...] are some interesting results from the creative messages that I detailed in a previous post. Overall, the “customization” message outperformed the “security” message by 2.5 X the [...]

    Posted by Firefox Online Banner Results and Mashup | Giant Spatula > a Rolnitzky blog | November 21, 2007, 3:45 pm
  22. Creative ads, glad to to see the appeal to Subcultures and lifestyles. Niche Markets are modern and in focus!

    Posted by Walter raines | November 23, 2007, 11:39 pm
  23. I love the idea and the first ad, however, I’m not sure about the comparative angle in the customisation adds. Someone who didn’t have any experience of browser customisation might not have any idea what customisation means and the restrictions other browser pose in comparison.

    But I like the word personalisation. If you were aiming at a growing market of browser users I think you could make a comparison with the personalisation capabilities of the social networking sites that are growing in popularity. I think the focus could be online identity. e.g You have your own personal identities in Facebook etc and you can personalise/control what is shown. How about extending that to your browser and personalise/control how you experience the web…..

    I think this angle clarifies the customisation features to non-users by relating them to a known context and growing desire for personalisation. However, of course, this may exclude those who don’t use social networking, but it’s a large market to aim at.

    In terms of placing the ads on my blog, I actually came looking for some sort of “supporter of firefox” html badge that I could put on my sidebar without using flash. I think it would be good if you created a couple of images like this to be a subtle way for people to show their support.

    Posted by ChunkyBetty | December 4, 2007, 1:33 pm
  24. Hi Betty — check out spreadfirefox.com. There are a good selection of badges/banners/buttons of different sizes for this very purpose.

    Posted by admin | December 6, 2007, 6:16 pm
  25. [...] You can read the full background about the ad, it’s objective, and creative genesis here.  And, check out the animated banner in action! Digg [...]

    Posted by Award winning Firefox security banner | Giant Spatula > a Rolnitzky blog | April 16, 2008, 6:02 pm
  26. Great Logos and Banners :)

    NoeL

    Posted by NoeL | June 22, 2008, 9:46 am
  27. These are great. Is there going to be a follow up this?

    Posted by Graeme Davidson | October 13, 2008, 9:30 am

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